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1.Why are your products less expensive than other manufacturers?
Answer: We have stocked large quantity material at cheaper prices, which keeps our cost down.

2. If I send you a sample I'm currently using, can you duplicate it?
Answer: Yes. We can duplicate the design and match printing colors if you send us original artwork with PMS indicated. We will try to meet your specifications as closely as we can.

3. Can you match the printing colors that I want on the bag?
Answer: We use the PMS Pantone matching ink system. If you don't specify a PMS color code, we'll advise one and tell you which one(s) we're using. Of course, any PMS color will look a little different from printing on the bag color.

4. How can I get the samples?
Answer: We offer you samples free of charge,but for new customers who have to pay the courier charge to get the samples.
a)you can give us a Fedex, DHL TNT,or UPS Collect Account Number,and the express freight will be collected in your place; b)You can ask your courier to collect samples from our factory.
c)You can prior  sending express to pay the freight fee to us.

5. What is your payment terms?
Answer: Normally, L/C at sight, or T/T. 30% deposit + 70% balance at sight against the copy of original B/L.

6. Could you deliver cargo to our nearest sea port?
Answer: Yes, We can, as long as the port name is available.

7. Could you mix other goods for us?
Answer: Yes, we have a large warehouse and export licence, accordingly we can mix various goods from other supliers.